Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? That s the problem we solve for mid-market organizations across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations. Invoice Cloud s SaaS customer engagement, e-billing, and payment platform helps accelerate colle...
The Customer Service Representative (CSR) assists and supports all customer relations and distributor sales representatives to promote sales and profits. This role is responsible for answering customer and sales personnel questions, addressing customer requests and issues, communicating matters of significance to appropriate personnel, and addressing any concerns related to the delivery of orde...
Job DescriptionBoston Direct is a booming new firm taking New England by storm. With a niche in relationship-based marketing and CRM, Boston Direct focuses on customer acquisition and loyalty for leaders at the top of their respective industries. Currently representing some of the largest names in the industry, the firm's continuous focus is on integrity, results and national expansion. We spec...
RESPONSIBILITIES: Kforce has a client in search of a Customer Service Representative in Westborough, Massachusetts (MA). Essential Functions: Answer phone calls from customers regarding accounts Average 60 calls per day Data entry Create new accounts Some inside sales REQUIREMENTS: Customer service experience Positive attitude Ability to multi-task Detail-oriented Bilingual in Spanish is a plus...
RESPONSIBILITIES: Kforce has a client that is seeking a Insurance Customer Service Representative in Shewbury, Massachusetts (MA). Essential Duties: Work with clients to satisfy insurance needs Provide quoting and new business applications Answer inbound phone calls, emails and faxes Scan incoming mail and attach to policy Review policies on the phone and in person REQUIREMENTS: High School dip...
Title: Collections Team Member/Representative Location: Marlborough We understand that unexpected financial hardships occur and pride ourselves in providing members service while discussing potential assistance options. Collection Team Members are responsible for contacting all members with delinquent accounts and initiating the appropriate action to assist the member as well as the department'...
Healthcare isn t just changing. It s growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that s what fueled these exciting new opportunities. Who are we? Optum360 . We re a dynamic new partner...
Responsibilities include: Demonstrating effective communication skills Providing prompt, reliable, and accurate information to customers Educating customers about our products and services The ideal candidate is a highly motivated self-starter and will provide excellent customer service to our customers. This employee will be working in a call center/office environment, answering phones, respon...
Do you have an interest in the auto business or financial services? Are you looking to join an organization where your skills are utilized to the fullest and your interests are developed? Automotive Finance Corporation (AFC) is a premier capital funding source for the used car industry. Founded in 1987, AFC's commitment to the success of our customers, our employees, and our company has made us...
A local Credit Union is currently hiring Customer Service Representatives to join their team. Seeking motivated individuals with desire to grow within a company! Locations: Chelmsford, MA and Marlborough MA Pay Rate: $15/hr Shift: Monday-Friday 3 days 9am-6pm, 2 days 12pm-9pm, alternating Saturdays 9am-3pm (when working Saturdays, employees will receive a day off during the week) Job Type: Cont...
Customer Service Representative A local Credit Union is currently hiring Customer Service Representatives to join their team. Seeking motivated individuals with desire to grow within a company! Locations: Positions available both in Chelmsford, MA and Marlborough, MA Pay Rate: $15/hr (once permanent, pay increases to $15.75/hr) Shift: Monday-Friday 3 days 9am-6pm, 2 days 12pm-9pm, alternating S...
Customer Service Representative A local Credit Union is currently hiring Customer Service Representatives to join their team. Seeking motivated individuals with desire to grow within a company! Locations: Positions available both in Chelmsford, MA and Marlborough, MA Pay Rate: $15/hr (once permanent, pay increases to $15.75/hr) Shift: Monday-Friday 3 days 9am-6pm, 2 days 12pm-9pm, alternating S...
A local credit union located in Waltham, MA is hiring Member Service Representatives to join their team! Location: Waltham, MA Pay: $15/hour Shift: Monday-Friday 8:00am-4:30pm Placement Type: 6-month contract to hire Job Responsibilities: Receiving phone calls from customers and answering questions about accounts Assisting customers in person with banking related transactions Working with custo...
Job DescriptionIf you're looking for a fun, start-up opportunity where you get to help people every day, look no further!Our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"! Most recently we were featured on the NBC Nightly News with Lester Holt (April, 2017) and won the HubSpot 2016 Inbound Pitch-Off against hundreds of other start-ups. We have also be...
Job DescriptionWe're an industry innovator that's rapidly growing our Technical Services division, and have an immediate need for professional field service technicians to delight our customers.It is important that our Copier and Printer Field Service Technicians do these three things well:Provide outstanding service to our clients. It is imperative that their printers are working correctly, an...
Job DescriptionThe Customer Service Associate serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the brand. The Customer Service Associate's main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive br...
Job DescriptionNature of support is support to various internal customers of the company to provide customer support in an entry level capacity.Duties and Tasks/Critical functions:*Deliver basic technical support to end-users*Interact with customers to help troubleshooting*Gather customer's details and determine the issue by basic triage methods*Research required info using available resources ...
Job DescriptionJob SummaryThe Customer Service Call Center Representative -Facilities Service Professional position role that handles incoming client calls while working within a facilities case management tool. You will be responsible for answering calls and emails related to facilities management from: employees, technicians, and vendors and will assess the nature of the request, document and...
Position description Located on Route nine in Framingham, Boston Direct Inc. is a growing marketing firm that specializes in relationship:based marketing and CRM. We launched in 2006 and in the past 12yrs our company has grown from a tiny start:up with only 2 people to a thriving company with dozens of hard:working employees. We believe that our people are our biggest asset, and were looking fo...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every cu...